Created by Petros and Ilias in 2017, Wikifarmer is a global platform with the mission of empowering farmers by educating them and offering them access to the open market to sell their products at fair prices.

In a nutshell 🥜

As we are growing our Digital Sales team, we’re searching for a Marketplace Supply Manager, responsible for building, activating, and scaling the supplier side of Wikifarmer’s marketplace.

In this role, you’ll manage the full supplier journey on the platform, from first contact to active participation, while helping lay the foundations for scalable, repeatable supply processes. You’ll work closely with producers, cooperatives, and suppliers to help them successfully join the platform, list their products, and engage with buyers. Your goal is to help suppliers become confident, active users of the platform and manage their presence on the platform independently.

You’ll join a growing, fast-moving team where many things are still being built, which means you’ll have real ownership, direct impact, and the opportunity to shape how supply works in a growing global marketplace.

What you’ll be doing

Supplier onboarding & setup

• Guide new suppliers through registration, profile setup, and their first product listings

• Ensure supplier profiles are complete and accurate (products, pricing, photos, certifications)

• Collect and review supplier documentation related to quality, exports, and food standards

• Proactively follow up with suppliers who haven’t completed their setup

Supplier activation & ongoing support

• Engage suppliers after onboarding to help them stay active and responsive

• Support suppliers in navigating the platform and responding to buyer requests

• Answer supplier questions via phone, email, and chat

• Identify recurring supplier questions or friction points and share feedback with the team

Data & catalog quality

• Curate supplier and product data to improve catalog quality and consistency

• Help structure and maintain well-developed product categories

• Work with Category Managers when a supplier requires deeper commercial support

Sourcing & new category development

• Research target markets and identify new suppliers to strengthen the marketplace

• Build and maintain prospect lists for priority categories and regions

• Proactively reach out to suppliers via email, phone, and social channels

• Monitor industry trends and competitor platforms to inform sourcing decisions

Process & scalability

• Help document and improve supplier-related processes and workflows

• Identify manual or repetitive tasks and suggest ways to automate or simplify them

• Contribute to playbooks and templates that support future growth
  

What you’ll bring to the table:

• At least 5 years of professional experience, including a minimum of 2 years working in a marketplace, digital business, or similar platform-driven environment

• Confidence running online demos, calls, or group sessions, and explaining digital tools to non-technical audiences

• Strong communication skills and comfort engaging suppliers one-to-one and at scale

• Experience prospecting and engaging new suppliers through outbound approaches such as email, phone, or social channels

• Hands-on experience working with a CRM to track supplier interactions, follow-ups, and progress

• A data-oriented mindset, using numbers and signals to understand engagement, prioritize actions, and improve outcomes

• Ability to build structure in fast-moving environments, where processes and playbooks are still evolving

• A natural tendency to identify manual or repetitive work and suggest improvements or automation

• A practical, results-oriented mindset, with the ability to balance execution and long-term thinking

What we're offering:

• A competitive fixed salary based on experience plus a generous uncapped commission scheme

• Private medical insurance for you and your family

• 24 days annual leave plus public and national holidays

• Unlimited access to Coursera for learning and development

• High ownership and development in a fast-growing team, with room to step up and advance your career

Wikifarmer is dedicated to building a diverse and inclusive workforce. We are actively working to create a workplace where everyone feels they belong and can thrive. We encourage applications from all qualified individuals, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.