We are building a new agricultural inputs marketplace in partnership with Piraeus Bank, and we're looking for a proactive Logistics Manager to ensure smooth delivery of orders across the platform.

The person we're looking for will own the full logistics network, from sourcing and contracting regional carriers, to setting up operational processes, to optimizing cost per shipment. You won't have direct reports initially, but you'll be operating at a senior level with significant autonomy and cross-functional exposure.

Responsibilities

Logistics Network Development

• Map carrier availability across all Greek regions and identify coverage gaps

• Source, evaluate, negotiate, and contract regional transport partners per region

• Build and maintain a structured carrier registry with terms, coverage, performance benchmarks, and escalation contacts

• Coordinate API integrations with regional carriers for automated shipment booking and tracking

• Develop a coverage expansion roadmap in the short and long term

Cost Optimization

• Own transport cost as a key P&L metric; monitor, analyze, and report on cost per shipment by region and carrier

• Identify and act on cost optimization opportunities without compromising delivery quality

• Manage invoicing and reconciliation across multiple carrier contracts

• Benchmark rates periodically and renegotiate where necessary

Operational Systems & Processes

• Define and implement processes for shipment booking, carrier communication, tracking, and issue escalation

• Establish standards for how carriers report delivery status and resolve exceptions

• Work with the product and tech teams to ensure operational workflows are reflected in the platform

• Build SOPs for common logistics scenarios including returns, damaged goods, and failed deliveries

Carrier Performance Management

• Set and monitor KPIs for each carrier (on-time rate, exception rate, responsiveness)

• Conduct regular performance reviews and manage underperforming carriers

• Serve as the main point of escalation for complex delivery issues that cannot be resolved operationally

Stakeholder Coordination

• Collaborate with the commercial team to ensure logistics capacity matches demand by region and season

• Coordinate with finance on cost reporting, invoice disputes, and budget forecasting

• Provide logistics input into product decisions affecting the buyer and seller experience

Requirements

• 5+ years of experience in logistics, supply chain operations, or transport management

• Demonstrated experience building or scaling a logistics network, not just managing an existing one

• Track record of negotiating and managing contracts with transport or freight companies

• Strong grasp of logistics economics: able to model, monitor, and optimize cost per shipment

• Hands-on experience with logistics, TMS software and ERP or order management systems

• Experience with carrier API integrations or working closely with tech teams on logistics automation

• Excellent organizational skills and ability to manage complexity across many simultaneous carrier relationships

• Fluent in Greek; strong English is required for internal communication and documentation

Nice to have

• Experience in e-commerce, marketplace, or B2B logistics

• Knowledge of agricultural supply chains or rural delivery challenges

What we offer

• A competitive fixed salary based on experience between €36.000-40.000

• Private medical insurance for you and your family

• The opportunity to build logistics operations for a new marketplace from the ground up

• A hands-on role with real impact on customer satisfaction

• Collaborative, fast-paced startup environment

• Room for growth as the marketplace scales