In a nutshell 🚜

FarmClick is a new agricultural inputs marketplace built in partnership with Piraeus Bank. As Logistics Manager, you will own the entire delivery network, from sourcing regional carriers across all Greek regions to building the operational and technological infrastructure from scratch.

This is a greenfield role. You are not inheriting an operation, you are building one, brick by brick. Greece's fragmented geography means this is both a strategic and deeply hands-on challenge.

The logistics infrastructure is central to the business model: FarmClick operates on a triangular model where it does not own inventory. Every carrier integration requires automated information exchange, pickup confirmation, delivery status, and payment clearance for vendors. The person in this role must understand both the business and the technological dimensions of that infrastructure.

What you'll be doing:

Logistics Network Development

• Map carrier availability across all Greek regions and identify coverage gaps

• Source, evaluate, negotiate, and contract regional transport partners per region

• Build and maintain a structured carrier registry with terms, coverage, performance benchmarks, and escalation contacts

• Coordinate API integrations with regional carriers for automated shipment booking and tracking

• Develop a short- and long-term coverage expansion roadmap

Cost Optimization

• Own transport cost as a key P&L metric; monitor, analyze, and report on cost per shipment by region and carrier

• Identify and act on cost optimization opportunities without compromising delivery quality

• Manage invoicing and reconciliation across multiple carrier contracts

• Benchmark rates periodically and renegotiate where necessary

Operational Systems & Processes

• Define and implement processes for shipment booking, carrier communication, tracking, and issue escalation

• Establish standards for how carriers report delivery status and resolve exceptions

• Work with product and tech to ensure operational workflows are reflected in the platform

• Build SOPs for common logistics scenarios including returns, damaged goods, and failed deliveries

Carrier Performance Management

• Set and monitor KPIs for each carrier (on-time rate, exception rate, responsiveness)

• Conduct regular performance reviews and manage underperforming carriers

• Serve as the main escalation point for complex delivery issues that can't be resolved operationally

Stakeholder Coordination

• Collaborate with commercial to ensure logistics capacity matches demand by region and season

• Coordinate with finance on cost reporting, invoice disputes, and budget forecasting

• Provide logistics input into product decisions affecting the buyer and seller experience

What you'll bring to the table

• 5+ years in logistics, supply chain, or transport management

• Demonstrated experience building a logistics network from scratch, not just managing an existing one

• Track record of negotiating and managing multiple carrier or freight contracts at scale

• Working knowledge of the logistics technology landscape: TMS, ERP systems or specialised logistics tools

• Experience handling cargo and pallet-basis logistics

• Greek language fluency

Bonus points if you have:

• Familiarity with carrier API integrations or experience working with tech teams on logistics automation

• Experience in e-commerce, marketplace, or B2B logistics environments

• Knowledge of agricultural supply chains or rural/island delivery challenges

• English proficiency - useful for internal collaboration and future cross-functional projects

What we can offer:

• A competitive salary of €36,000–€45,000 gross per year, depending on experience

• Private medical insurance for you and your family

• 24 days of annual leave, plus public and national holidays

• Unlimited access to Coursera for your learning and development

• The chance to build a logistics operation from zero - with real ownership and visible impact in a fast-growing marketplace

Wikifarmer is dedicated to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.